The University of Utah
Department of Physics & Astronomy at the University of Utah

Research Opportunities

Vacation/Sick Messages: How To

Email Options

Forwarding and automated responses for vacation and sick leave


First, go to & log in using your email username and password.

IMPORTANT! your browser may complain about this being an insecure web site, or that it has a bad certificate. Tell it to continue (Click on the below image to see how to do this in Firefox, Chrome, and IE).

Security Certificates
Click to enlarge Security Certificate instructions


Click on the "Options" menu item


Click on the "Autoresponder/Mail Forwarding" option



Make sure the “Forward incoming messages to address listed below” check box is selected (it will have a check mark in it)
Enter e-mail address you want your messages to forward to

IMPORTANT! Do NOT check the “Keep copies of incoming messages in this account” check box unless you intend to check BOTH email accounts.

Click the "Submit" button



Check “Enable auto-reply to sender” check box

Type the body and subject of the e-mail you would like to send as an auto response.

Click “Submit” button

If you have problems, contact Brad Hawks at 801-585-5801 or email:

Remote Desktop Help

Connecting to Physics & Astronomy servers using Remote Desktop.

If you are physically on campus, you should always be able to connect to the servers.

If you are off campus, you will need to use a VPN connection.
(Click here to learn more about how to connect via a VPN)

For all platforms, the servers are:

Class Servers:

  • (an alias for the three servers above)

Computation Servers:



Using Windows:

Click the Start button. Then type “remote” and run “Remote Desktop Connection


In the Computer field, enter the computer server name and click Connect (see example ↓)



Using Apple:

Go to the App Store. Search for “Microsoft Remote Desktop”. Download and install.


On your computer, open Applications and select Microsoft Remote Desktop.

Click on the New icon at the top left.

In the Connection name field, enter the Server Name and the PC Name (just an alias). Close the window.


VPN How To

If you are off campus and want to Remote Desktop into a Physics & Astronomy server you first need to setup a Virtual Private Network (VPN). First you must first install the VPN client. The automated install doesn’t work well unless you use the default browser for your OS (Explorer or Safari).

First, go to & log in

The University requires dual authentication using DUO. If you see a “Second Password” referenced several times. The first password is just your UnID password, the second password is determined by the following.

Use the "Second Password" field to tell Duo how you want to authenticate. Here's how:

Type This...To Do This...

A passcode

Log in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token, or provided by an administrator.
Examples: "123456" or "1456789"


Push a login request to your phone (if you have Duo Mobile installed and activated on your iPhone, Android, Windows Phone, or BlackBerry device). Just review the request and tap "Approve" to log in.


Authenticate via phone callback.


Get a new batch of SMS passcodes.
Your login attempt will fail — log in again with one of your new passcodes.

You can also add a number to the end of these factor names if you have more than one device registered. For example, push2 will send a login request to your second phone, phone3 will call your third phone, etc.

After logging with your UnID, you should see this:

It’s important that you at least skim the instructions in the right panel. Windows users will first have to perform an extra step to make one of their trusted sites.

If the automatic install fails (It often does) you should get a screen similar to this. Just download the installer and do a typical install for your OS


After you have installed the program you will need to connect to the University’s VPN by running Cisco AnyConnect. If isn’t listed then you will have to type it yourself.

After clicking “Connect” you will see something like this again.

After you login you should now be connected, and able to use Remote Desktop.

IMPORTANT: Do not stay logged in if you are not using VPN, when you are done you should "Disconnect"

If you have problems, contact the campus help desk at801-581-4000 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Computing FAQ

Content to be added.

  • Dept of Physics & Astronomy • 201 James Fletcher Bldg. 115 S. 1400 E., Salt Lake City, UT 84112-0830
  • PHONE 801-581-6901
  • Fax 801-581-4801
  • ©2018 The University of Utah